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LONG ESTABLSHED HARDWARE PARTNERSHIP

CASE STUDY: PROVIDING THE COMPLETE SOLUTION

Working together in partnership for over 10 years, M2M Cloud have enabled Alpha Micro Components (AMC) deliver complete IoT Solutions to a wide range of IoT industries.

Real world IoT Solutions require a considered, professional and experienced approach. The blend of AMC's connected hardware expertise with M2M Cloud's excellence in IoT software development is a combination that delivers considerable customer success.

As specialists in storing, analysing and visualising data from connected sensors, M2M Cloud work closely with the AMC Engineering Team to integrate connected hardware into Industrial, Security, Energy and Fleet IoT solutions.

M2M Cloud's Solution as a Service delivery model has been a key contributor to their successful relationship as it allows AMC to focus on hardware development and not worry about the management and support of software services.

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DEVICE MANAGEMENT LIFECYCLE

ASSEMBLY LINE TESTING AND REGISTRATION

M2M Cloud develop and manage Device Test and Registration software which is used as part of the assembly line process. This allows AMC to confidently test both Device hardware components and network behaviour, allowing issues to be identified before they become a problem in the delivery chain.

Registration features of software allow the Device to be automatically configured and assigned to the appropriate customer - ready for deployment, ready to add value.

Delays on the assembly line can be expensive and frustrating so M2M Cloud's support services help diagnose and solve problems before they become serious issues.

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DEVICE MANAGEMENT LIFECYCLE

INSTALLATION AND DEPLOYMENT

Device installations often require custom installation software to help Field Engineers validate Device sensors are calibrated according to their local environment and ensure they are communicating with their configured endpoint.

M2M Cloud work closely with the end customer to identify all installation uses cases and feature requirements. The software user experience often has a mobile first design approach to meet remote Field Engineer requirements.

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DEVICE MANAGEMENT LIFECYCLE

ADVANCED DIAGNOSTICS SUPPORT

The reality of real world IoT is that minority sets of connected Devices can behave unexpectedly, potentially creating significant technical support overheads.

Installation Quality, Firmware, Network and other environmental factors can all impact connected Device behaviour. In partnership with AMC, M2M Cloud have developed a suite of diagnostics features that use data trend analysis to deliver insights that help quickly identify Device support issues.

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DEVICE MANAGEMENT LIFECYCLE

FIRMWARE MANAGEMENT

Delivering Firmware to remote Devices wirelessly, or Over The Air (OTA) as it is often called, is a crucial part of the Device life-cycle. Firmware updates ensure Devices are operating at optimal levels and can also enable new features which provides significant value to the end customer.

In partnership with AMC, M2M Cloud have developed a robust and scalable Firmware Service used by AMC Devices, which allow for the complete management of OTA Firmware delivery including secure storage, audited Firmware uploads and Firmware delivery to the end Device.

M2M Cloud, is a true engineering company and a great partner for any company wanting to build and host a fully managed software suite focused on IoT. They really understand the complexity of IoT and work in partnership with us to develop and deliver powerful IoT solutions that completely meet our requirements, therefore adding real value to our business. We all understand that in the modern world the real value of IoT for businesses is with the data derived from remote devices and sensors. M2M Cloud realise this through their intelligent approach to gathering and making sense of this IoT data which is no small task.

Maxine Hewitt

Business Development Director